SAFETY PROTOCOLS PAGE
Our Retail Stores & Staff
- Our staff is following all hygiene, sanitation and food safety protocols as recommended by the NYC Health Department, New York State and the CDC.
- Our customers are required to wear face masks at all times. Hand sanitizing stations have been installed at the front of each shop and behind the counter for staff.
- We practice social distancing in stores with six-foot markers throughout our store and production areas. We’ve removed many tables and chairs to create room for separate pick-up and ordering lines.
- Plexiglass barriers have been installed at all stores to minimize the proximity of our customers to our team and to surfaces.
- We offer contact-free payment options including Apple Pay.
- We offer in-store concierge services at busy times to distribute pick-up orders and to help enforce social distancing.
- We conduct daily wellness and temperature checks for all team members, and offer paid leave for our team members when needed for medical reasons.
Pick-up, Delivery, and Nationwide Shipping
- We offer contactless delivery in Manhattan. Ordering is available on our website and we also deliver through DoorDash, Caviar, GrubHub, UberEats and Delivery.com, who also provide contactless delivery.
- Pre-ordering is available on our website for pick-up in-store. We also offer curbside pick-up for pre-orders.
- We ship nationwide from our stores via Goldbelly (www.goldbelly.com/zuckers).
- All meals are individually wrapped and sealed. Utensils and condiments are also individually wrapped.
- Ingredients are carefully handled, and all foods are covered and wrapped until used in meal preparation.
Our Catering Department
- We have created new individually-wrapped breakfast and lunch meals for catering clients in addition to our regular menu.
- All catering orders include individually-wrapped utensils, napkins and condiments.
- We offer professional contactless delivery throughout Manhattan 7 days a week.
- Our catering personnel wear masks and gloves at all times, and are trained to support all safety requirement when working on-site at offices.
- We provide dedicated customer support and will work with you on custom orders or requests to meet your breakfast, lunch, coffee or snacking needs.
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